Regulations

1. General Provisions

🔹 Users must familiarize themselves with this regulation before creating withdrawal requests.
🔹 The processing time for requests depends on the selected withdrawal method, the time of request submission, and the terms of payment systems.
🔹 On weekends and public holidays, processing time may increase.
🔹 If necessary, depending on the payment method, funds for a single request may be sent in multiple transactions.
🔹 The user must provide accurate and up-to-date details. If incorrect details are provided, the processing time is counted from the moment the correct data is submitted.

2. Regulation on Fiat Withdrawals

🔹 Processing time: 5 to 180 minutes during operator working hours.
🔹 50% of requests are processed instantly after receiving payment from the client.
🔹 For some banks, withdrawals may take up to 72 hours or more, depending on the submission time.
🔹 On weekends and public holidays, processing time may increase.

Additional Conditions for Payment Systems:

SEPA, SWIFT – transfers may take 1 to 5 business days, depending on the sender and recipient bank.
Skrill, Neteller, Payeer, AdvCash – withdrawals take from a few minutes to 24 hours, depending on system load.
Zelle (USA) – payments are available only to verified accounts, processing time 5 minutes to 24 hours.
ACH (USA) – payments to US accounts take 1 to 3 business days.

3. Regulation on Cryptocurrency Withdrawals

🔹 Processing time: 5 to 60 minutes during operator working hours.
🔹 99% of requests are processed instantly after receiving payment from the client.
🔹 For some cryptocurrencies, processing time may increase due to network congestion.
🔹 On weekends and public holidays, processing time may increase.

Additional Conditions for Cryptocurrency Networks:

Bitcoin (BTC) – confirmation time 10 minutes to several hours, depending on network load and fees.
Ethereum (ETH) and ERC-20 tokens – confirmation may take 5 minutes to 3 hours depending on network conditions.
USDT (TRC-20, BEP-20, ERC-20) – TRC-20 and BEP-20 process faster (up to 5 minutes), ERC-20 may take longer.
Monero (XMR), Zcash (ZEC) – processing may take up to 2 hours.

4. Regulation on International Transfers (WU, MG, Ria)

🔹 Processing time: 10 minutes to 72 hours during operator working hours.
🔹 In some cases, payments may be processed instantly after receiving payment from the user.
🔹 Processing time depends on the transfer amount and submission time – the support operator can provide more precise information.
🔹 Important! Users must provide accurate details when submitting a request. If incorrect information is provided, processing time starts from the moment the correct details are submitted.
🔹 On weekends and public holidays, processing time may increase.

5. Regulation on Cash Withdrawals

🔹 Mode: Semi-automatic, with the operator’s status "ONLINE" (check the operator’s status).
🔹 Processing time: 2 to 72 hours.
🔹 If your city is not listed on the website, contact support to check availability.
🔹 Cash withdrawal is only possible after full payment of the request.
🔹 On weekends and public holidays, processing time may increase.

📋 Cash withdrawals in Ukraine are carried out through cash desks. After payment, you will receive a code and the cash desk location.📋 Outside Ukraine, cash is issued through a cash desk or a courier. Check in the chat how this is organized in your city.📌 Courier cash delivery:

The courier determines the meeting place and time, but you can coordinate a convenient time.
Home delivery is available; check availability and cost in the chat.
In some cities, there is an additional fee for new banknotes.

6. Regulation on Cash Withdrawals via Kasikornbank ATMs (THB)

🔹 Mode: Semi-automatic, with the operator’s status "ONLINE" (check the operator’s status).
🔹 Processing time: 5 to 360 minutes (depending on workload).
🔹 On weekends and public holidays, processing time may increase.
🔹 In rare cases, withdrawals may be processed in multiple stages.📌 Cash withdrawal is available at any green Kasikornbank ATM.

How does it work?

1️⃣ Provide your Telegram contact when creating a request.
2️⃣ On the ATM, select K+, and a QR code will appear.
3️⃣ Take a photo of the QR code and send it to the specialist.
4️⃣ Wait for confirmation from the specialist, then press "Continue" – and receive your cash!💡 This is a convenient and reliable way to receive funds across the peninsula without needing a card – only a phone with internet is required!

7. Additional Conditions and Liability

🔹 The service is not responsible for delays or refunds caused by:

The recipient’s bank refusing the payment.
The recipient’s account being blocked due to financial monitoring.
Funds being returned at the recipient’s request.
Restrictions or fund freezes imposed by the recipient’s bank.
Errors in user-provided details.
Limitations set by the payment system or recipient’s bank.
Other regulatory or technical issues beyond the service's control.

🔹 In such cases, the service will provide necessary information for users to contact their bank or payment system.